How it works
Payments & Delivery
Here's how an order flows from your inquiry to your doorstep.
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1
Send your order list
WhatsApp or submit on the website.
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2
We send a quotation
Based on size, design and quantity.
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3
Confirm with payment
50% advance or full payment.
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4
Balance before shipping
If you paid 50% advance, settle the balance before we hand the parcel to the courier.
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5
Workshop → Courier
After full payment, we release the parcel to Citypak.
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6
Island-wide delivery
Usually within ~5 business days via Citypak.
Please note: Orders that include glass have a safe-packing cost based on size — this will be in your quotation. Courier charges and other order rules will be included with your quotation.